Retro Fitness

Reviews about Retro Fitness

• David Hersko

  Apr, 11 2018
  ★ ★ ★ ☆ ☆
  Used to love the Hackensack Retro--would have given 5+ stars before the renovation. Pls bring back the theater!!! Paramus & Florham Park locations much better. Ramsey Retro is top of the line.
• John A.

  Mar, 06 2018
  ★ ☆ ☆ ☆ ☆
  This place is cheap and has all the basic equipment you need. The pros stop there.
  - The equipment is dirty. I've only seen a handful of clients wipe them down and never a staff member.
  - The staff is consistently unhelpful and unfriendly. When a machine needs to be lubricated - about once a month - I have to ask for the WD-40 (if they know what it is) and lubricate the machine myself. Similarly, when you go to inform them that you need the WD-40 or that the paper towels or cleaner has run out, you will only get an empty state in return - never a thank you - as if you are inconveniencing them at THEIR job.
  - The hours are inconsistent. First, they had "summer hours" during which we lost two hours each weekend. I was never notified, never received an e-mail. Forget about calling this location. Furthermore, their website has never been updated with their numerous closings for "maintenance" or renovations. When I emailed Retro Fitness through the website suggesting an email blast about closings for their clients, I never got a response.
  What good is it to be a gym member, if you can't go to it consistently? Don't we already have enough excuses to not make it to the gym? It's obvious they don't care as long as they can save money by closing occasionally and early.

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