Hackensack Auto Wreckers & Repair

Reviews about Hackensack Auto Wreckers & Repair

• Lyndon Tucker

  Jul, 15 2018
  ★ ☆ ☆ ☆ ☆
  Honestly an awful experience. They promised to allow me to put a deposit down over the phone (because it would be a couple days before I could make it to Hackensack); then broke their word on that. Then I gave a clear description of my car and VIN number a couple times and they still ordered the wrong part. Because of the delay in ordering the part my car getting fixed got pushed back on the schedule. So I got another shop to agree to do the labor. My shop goes to put it on and they ordered the wrong part. They only offered to replace the part with the correct one, having a no refund policy. Honestly, they were rude in 90% of the interactions I had with them and clearly can't competently order a car part. If you want an awful, uncooperative customer service experience come here.

Photos and maps

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